Service Dogs
Fly free in-cabin. Must remain at handler's feet. Additional floor space for larger service dogs is provided 100% free strictly on domestic flights within Canada, but must be purchased for international destinations.
Fees, carrier size, cargo & breed rules
Brachycephalic Breeds: Prohibited in checked baggage. Allowed in-cabin only if pet fits standard under-seat carrier rules.
Strong Breed Crates: Rigid metal, wood, or wire-mesh containers required for classified strong breeds; plastic crates are strictly prohibited. Multi-Pet Kennels: Maximum of 2 fully weaned puppies/kittens (12 weeks to 6 months) of the identical species allowed per crate. Behavior Clauses: The airline retains absolute authority to deny transit for any animal showing aggressive tendencies or cage-destructive behavior.
Fly free in-cabin. Must remain at handler's feet. Additional floor space for larger service dogs is provided 100% free strictly on domestic flights within Canada, but must be purchased for international destinations.
Not recognized as service animals. Treated strictly as standard household pets subject to standard in-cabin/checked luggage limits, fees, and booking caps.
Strict winter bans apply. Cats and dogs under 10 lbs are prohibited from checked holds between November 1 and March 31. Checked baggage holds are closed to all pets during peak winter holiday windows (December 18 to January 4).